Last updated: July, 2025

At MNM Luxury, we want you to love every item you purchase from us. If you are not completely satisfied with your order, please read our policy below.

1. Eligibility for Returns & Refunds

• Items must be returned within 7 days of delivery.
• Items must be unused, unwashed, and in their original condition, with all tags and packaging intact.
• For hygiene reasons, swimwear, lingerie, and accessories cannot be returned or exchanged unless they arrive faulty.
• Discounted or sale items are final sale and cannot be returned unless defective.

2. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 5–10 business days.
• Shipping fees are non-refundable.

3. Exchanges

• We only replace items if they are defective or damaged.
• If you need to exchange for a different size or color, please contact our customer care team first to confirm availability.

4. Faulty or Wrong Items

• If you receive a defective or incorrect item, please email us at [support@mnmluxury.com] within 48 hours of receiving your order with your order number and clear photos of the issue.
• We will cover the return shipping cost for incorrect or damaged items.

5. How to Initiate a Return

• Email [support@mnmluxury.com] with your order number and reason for return.
• Our team will provide instructions for sending your item back.